Return & Exchange Policy

Eligibility for Return / Exchange

• Requests accepted within 7 days of delivery.

• Products must be unused with original tags and packaging intact.
  

Valid Reasons

• Change of mind, colour or size preference.
  

• Wrong, damaged or defective products.

• Report visible damage preferably within 48 hours.Exchange

Return Shipping Charges

• Customer bears shipping costs for preference or size-related returns.

• Celtic covers shipping for wrong, damaged or defective products.
  
  

Return & Refund Process

• Contact us via email or WhatsApp with order details and product photos.

• Refunds initiated within 3–5 working days after inspection.

• Prepaid refunds to original payment method; COD refunds via bank or UPI.

• Exchanges subject to availability.

Non-Returnable Items

• Personalised, engraved and made-to-order products.

• Products marked Final Sale.

• Regular discounted products remain eligible.