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Frequently Asked Questions
PRODUCTS
We use 100% genuine leather, selected for its durability, texture, and long-lasting performance. Each product is crafted to age beautifully over time.
Yes, all our products are made from authentic leather, ensuring premium quality and a refined finish.
Yes, genuine leather develops a natural patina, enhancing its character and making each product unique with use.
SHIPPING
Yes, we deliver across India through reliable shipping partners.
Orders are typically delivered within 4–7 business days, depending on your location.
Shipping charges, if applicable, will be shown at checkout before you complete your order.
RETURNS & REFUNDS
We accept returns only for damaged or defective products.
Please record an unboxing video at the time of delivery and contact us within 24 hours with proof.
Once approved, refunds are processed within 5–7 business days.
PAYMENTS
We accept UPI, credit/debit cards, net banking, and select digital wallets.
Yes, COD is available on selected orders and locations.
ORDERS
Orders can be cancelled before dispatch. Once shipped, cancellation is not possible.
You will receive a tracking link via SMS or email once your order is shipped.
PRODUCT CARE
Keep your product away from moisture and direct sunlight. Clean with a soft cloth and store in a dry place.
Yes, excessive exposure to water can affect leather quality. Always keep it dry.
SUPPORT
You can reach us via WhatsApp or email for any queries or assistance.
Our support team is available Monday to Saturday, 10 AM to 7 PM.